Wondering how to Resolve Workplace Conflict? Start by understanding your own role and more importantly your own approach to conflcit.
I asked a group of employees in a company once, “what is the single common denominator of every argument you’ve ever been involved in?” They made some very good suggestions about bad communication, poor role definition etc. so I asked them again. “What is the one thing that is common to all conflicts you’ve been involved in?”
The answer is YOU.
You are the one single common denominator of every workplace conflict that youve been involved in and You are the starting point for trying to understand and resolve workplace conflict. So start by asking yourself… how do I respond to conflict?
Most people aren’t sure how to answer. It is often easier to describe how others respond than how we ourselves respond. Surely a clear understadning of your own approach would be a great first step in trying to resolve conflcit, wether youre a protagonist, a manager, or a colleague of someone involved in conflcit.
Our Workplace Conflict Style Profile gives you a snapshot of yourself. With that picture in hand, you can make conscious choices in responding to others when in any workplace conflcit situation. You can build on your strengths and improve on your weaknesses. Take our Online Conflcit Style Profile.