We advocate a Manger as Mediator approach to resolving workplace conflict and out training is designed to help managers firstly decide whether a conflcit is suitable for managerial mediation. If it is not then we would reccomend the services of a professional mediator.
Mediation Forum Ireland provides a Mediation Referral Service. Companies can draw upon a network of over 100 independent Arbitrators and Mediators. You can use the Medition Forum Ireland Referral Service to access appropriately qualified practitioners.