Much of harm of workplace conflict can be headed off at the pass with an early discussion with your abussive co-worker. Deal with objective data. Ed Muzio, President and CEO of Group Harmonics, suggests applying the “video camera test.” Can you describe the person’s behavior as though you’re watching it on a TV? Once you can be specific you should approach the coworker in private and discuss ways to improve the situation together.

This entry was posted on Wednesday, May 6th, 2009 at 3:24 pm and is filed under Conflict Competency, How Do I?, Videos. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.