While being familiar with your employer’s grievance policies is very important many of these policies were created from a reactionary perspective, not a preventative one. They have been designed to address problems and conflicts at the point that a problem requires intervention for damage control and are alos design typically to protect the company, not necessarily the employee.
We are encouraging companies to be forward-thinking and embrace a preventative approach to conflict through the adoption of Managerial Mediation techniques.
This approach begins with raising your level of Conflict Competency which includes
- developing conflict literacy
- measuring conflict styles within your organisation
- building conflict management skills