Cost Calculator
Conflict damages the relationships of employees who must collaborate to deliver your products and services. If unacknowledged or unmanaged, it stimulates unhealthy competition, polarises employees into intractable positions, and creates stressful working conditions which undermine productivity.
Workplace conflict – the organisational costs
- the risk of time-consuming formal proceedings such as grievances and employment tribunal claims (See Dont Rely on Employer Grievance Policies)
- sickness absence costs as the individuals concerned take time off to deal personally with the effects of the conflict
- management time being diverted to dealing with the conflict instead of focusing on managing the business
- staff turnover and recruitment and re-training costs where conflict leads to the departure of those affected from the organisation
- lower staff morale leading to less commitment to exerting discretionary effort, leading to lower productivity (See how Conflict Corrodes Perfomance)
- poor working relationships within the teams affected
- loss of focus on corporate goals and common objectives as people are distracted by the disagreement
- the potential for a blame culture to develop, rather than one focused on innovation (see “How do I make a Conflict Worse?)
- the employer’s external reputation could be compromised
Our Conflict Cost Calculator will be online soon.