Conflict at work is far more toxic than managers imagine. For people involved in conflict job satisfaction falls and performance plummets. To understand the impact the the Harvard Business Review polled several thousand managers and employees across a broad range of indutries about their response to conflict at work….
- 66% said their performance declined
63% lost time avoiding the protagonist
80% lost work time worrying about the conflict
78% said their commitment to the organisation declined
48% decreased their work effort
47% decreased their work time
38% decreased their work quantity
In the current climate, companies depend even more on their staff and connot allow conflict to corrode the atmosphere and commitment of staff.