Archive for April, 2009
Workplace conflict: the organisational costs
The cost of conflict is something that never appears in your companies annual report or accounts. Conflict has a direct and costly impact on your organisation. Read More
Prevention, Prevention, Prevention
Managerial Mediation is especially effective when used at the initial phase of any disagreement between employees, before conflict escalates in the workplace. An early managerial intervention can prevent both sides in a workplace conflict from becoming entrenched and the difference turning into a full-blown dispute. Read More
Conflict Corrodes Performance: Harvard Business Review
Conflict at work is far more toxic than managers imagine. For people involved in conflict job satisfaction falls and performance plummets. To understand the impact the the Harvard Business Review polled several thousand managers and employees across a broad range of indutries about their response to conflict at work....
- 66% said their performance declined
63%